Author: TND

Overall, this program has improved over the years. The organizers and their managers really do try to listen to everyone and to accommodate to everybody's needs. The day camp is better, but more staff is needed especially for the youngest kids. the food is generally very good, but there is a severe lack of variety for lunch. With the exception of Shabbat oh, it was practically the same lunch served every single day, which was a dairy buffet style that was 90% the same. I don't know why they thought this would be a good idea. I'm sure they could have thought of new choices to come up with. The tea room was a disappointment. Most of the cakes did not look that appealing. The kids appreciated the slushies and the ice cream. But there really was no need to put out candy at 6:30 in the morning. And the coffee was always bad. Everyone complained about this but nothing seemed to have been done. And there was always staff in the tea room, and yet the room just never looked clean. The hotel is very nice and is situated on the beach with a very pretty boardwalk. But the housekeeping was horrible. I find it disturbing that I have to keep reminding them to refill our toilet paper as well as to sweep the floor. They attract a primarily modern orthodox crowd. Very laid-back and pleasant. But this program really needs to work on is entertainment. They are severely lacking in this compared to other Passover programs. I could also work on getting better programming for the kids. I liked the counselors, I appreciated that they always remembered my children's names and they always seem to work hard. But they need to bring in more entertainment for the kids. A nice touch that they did was print out many pictures over the course of the week for you to take. I think they need to spruce up the tea room, think of better entertainment, and let the Westin know that they need to do better in keeping the hotel rooms clean. And also think of different options for buffets. Then it would be four stars all around.